Customer Ratings & Reviews

Geek Squad Protection for products is a great value. We have had to use it a few times and it was painless and easy. I would recommend getting it if you are purchasing high money products that you have the potential of damaging or electronics. Best Buy keep up the great work!

When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

The agents were great! Great customer service, answered all my questions!

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

The agents helped me with picking the best tv mount for my needs.

Great for keeping your products covered would highly recommend for peace of mind.

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

I mounted my tv by myself thank you geek squad. Huuurray

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Hopefully I don’t have to use it but just in case I have it.

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

Definitely buy the product warranty. My father had the insurance on his tv, and after owning the tv for just over 4 years, the picture started to show grey lines in the picture. The tv couldn’t be fixed. Because he had the insurance, Best Buy issued a credit for the tv and we used it to buy a bigger and better tv for just a few dollars out of pocket! Buy the insurance!!

Geek squad protection plans are worth the extra money. several years ago I had purchased a 46" Samsung 3d/smart/hdtv. after less than 18 months, It had a huge dim bar across the screen. it was irreparable and Best Buy had to give me, at minimum, what I purchased. they no longer had 46" 3D/smart/HDTV's, so they had to give me a 55". The plan saved me from having to buy a new tv and I also got a size upgrade. can't beat that!

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Always great service, very professional. Always get the help you need.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.