Customer Ratings & Reviews

Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

I mounted my tv by myself thank you geek squad. Huuurray

Hopefully I don’t have to use it but just in case I have it.

The agents helped me with picking the best tv mount for my needs.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Always great service, very professional. Always get the help you need.

I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

I often skip protection plans. Decided 4 years ago to purchase one for my TV. Repaired once (appeared to be a manufacturer defect) and the instead of repairing the safe defect a 2nd time, gave us the equivalent of a replacement at no cost. You never know with electronics. Geek Squad were easy to schedule and efficient on the repair and quickly enabling the replacement to be processed.

They took care of the needs very well. Very nice people.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

I think it"s great to have..........................

The agents brought in and installed my TV perfectly.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

This plans are the best never have trouble returning a defective item love this Best Buy plans.

Geek Squad protection is always great.. Its great to have..

This tv has an excellent picture. I have no problems to report

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

We wish that we purchase the 5-year protection with the TV purchased in June 2023.