Customer Ratings & Reviews

Haven't had any need to utilize, but have in the past and received great service.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

Love the help I get when bring the item in to the store

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

Excellent service Hagerstown store people were great

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Really good coverage for the price. Have had to use this before and worked well.

He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

I purchased this 5-Years standard Geek Squad Protection for the LG 55" TV that I purchased for my living room during this past Black Friday. And I am so glad that I did. It gives me a peace of mind knowing that the device is protected just incase anything goes wrong with the television.

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4