Customer Ratings & Reviews

Geek squad was fast and awesome. Repaired laptop same day

Excellent choice. Good value, quality , performance. Good advise from sales representative

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Excellent Product and service Quality l like how look !!!

I havent needed to use it yet, but its nice to have the protection when i need it.

The Geek Squad was very helpful and assisted me with all my questions.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

My television came out of control and they resolved it quickly

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

For big ticket items, this seems like a must have.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.