Customer Ratings & Reviews

This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

I'm happy I got geek squad protection. You never know when you're device or appliance will give out, surely it will be after the manufacture warranty expires...

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

It's a peace of mind, you don't regret to buying it.

I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

Haven't needed the service yet but wanted to review for the gift card entry.

You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Made sure to take this out on my OLED tv, covers everything but accidental damage.

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly