Customer Ratings & Reviews

I have had excellent experience with geek squad protection plan

Great job on fixing granddaughter’s phone. Thank you so much

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

Geek squad is amazing! They come right now and replace whatever is broken

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Very good tele. I recommended my mom it too. Planning to get the new xbox with it

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

They delivered my replacement TV when the original one lost picture.

Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Bought a 49" lg smart tv and I figure with that kind of cash outlay it's probably a good idea for some added insurance, beyond the one year warranty. It was fairly inexpensive too. I'm protected now for six years total.

Usually get the geek squad stuff when I order from Best buy. Good stuff

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

This is worth every dollar and I'm sure if the service is needed they will come through for us.

Love having the piece of mind that this brings! Always a great investment to have!