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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30836 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 30,836 reviews
  • Rated 5 out of 5 stars

    Geek squad took care of my device very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good seevice and explain everthing that i need good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the purchase protection if available. It’s a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there if and when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes and dudettes, I absolutely love the Squad and it’s plans. I mean who doesn’t love spending a few extra bucks know your devices are covered for, this one is 5 years, but for many years?! So simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome service that is prompt to fix any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have insurance on your TV not knowing if it'll break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection prices went up, but I was locked in at the old price. I have never had to use the protection plan so I can't make a fair assessment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is real!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, Reassurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always... Geek Squad is always very helpful. Just give them a call. I haven't had a problem at all with this TV i boight, just little questions here and here. But I know i am fully covered if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv 55 class 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB GS Protection is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skipped the protection package on 2 TVs. Immediately after the warranty, both TVs went out.... Never skip GS protection again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable extended warrenty.Ease of purchase and info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

    I would recommend this to a friend