Customer Ratings & Reviews

Can’t beat the service from the geek squad especially Carlos in Dubuque Iowa is the best service and goes out of his way to work with you

Cost ok cost of item . overkill if warranty lasted longer than two years

I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

Geek squad offers the service and protection you need, especially with complex and/or expensive products. Well worth the investment and piece of mind.

Can’t go wrong w geek squad! They always have you covered and always there to answer questions

So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

I haven’t had to use it yet but the comfort I get from having it is worth every penny.

If you are going to spend big money on a TV get the 5 year warranty. it's worth it.

When ever we have had problems with TVs from the past, the protection has taken care of us.

I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

If you are interested in using the television or electronics for long time, it makes sense to get this insurance. It will give you peace of mind and you can take the product to any best buy store for repair / replacement.

So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

We had a lot of questions they answered them. We call them back with other issues and they help us with them all.