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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 30,861 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to plan we always get Best Buys playing for the family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad insurance you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all of my products. I absolutely love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all of your investments. Nothing like having peace of mind for whatever life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan. It has really come in handy a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For an emergency the geeks are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad, extended warranty because of what it covers and the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protectio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has saved me money on installs, TV calibrations etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Just customer service when a call was made .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Value for Expensive Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have purchased the extra warranty on my new television. I hope to never use it, but it's good to have that peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support staff, answered all my questions. Always will recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Service is very professional well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection on Earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extended warranty on my TV. Getting it was a lot cheaper than paying a technician to come out just to look at my last TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i call my local geek squad and they tell me how to setup in my home and everything work great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was returned so didn’t use this service! I am assuming it is great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. They always replace or fix whatever the issues is. Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to know best buy stands with us with the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something like a tv that you plan on having for a long time, the protection is a must. Better than having to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

    I would recommend this to a friend