Customer Ratings & Reviews

I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

A great product to have no matter what items you’re purchasing and make sure everything and please recommend to family and friends on their products when they purchase

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

I am glad I added this to my purchase. It was so helpfull when I was having issues with my TV.

Keep your tv protected from accidents or electrical failures.

They came in handy for sure and handled my issues swiftly

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

Excellent price for warranty. My Tv is in good hands!

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.