Customer Ratings & Reviews

Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

Very good and had no problem loved the items I receive

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

Great deal for a great price. Easy access to assistance and great response

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

Great response time and support, a no brainer for any tech purchases

Not sure what to say about protecting except I am happy best buy offers it

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Better coverage than other place’s protection plan

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.