Customer Ratings & Reviews

I love the Geek squad. They are honest and let you know if they cannot fix your product.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

Always a good idea to get when you are purchasing open box items or electronics for kids.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

Awsome a must have for kids! Since there so careless about there belongings at a yound age

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

I believe that the price for the cost of the insurance for the tv is worth it!

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Great price for 5 year geek squad warranty on my 50 inch tv.

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

Always good to CYA get a extended warranty. Need 7 more letters!

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.