Customer Ratings & Reviews

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

So far so good with not needing this, but I did buy the insurance…

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Why wouldn’t you put the protection on your best buy device?

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Haven’t had to use it yet but it was inexpensive and good insurance

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Our Best Buy tech was very helpful on reasons why to choose a warranty plan.

Haven’t had to use this yet, but so far so good. No complaints

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

Great service can't recommend geek squad enough, they take care of everything.

LG is a top of the line brand and this TV doesn’t disappoint, the picture and sound are amazing. I really can’t believe it’s being sold for such an affordable price.

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.