Customer Ratings & Reviews

Never had to use the Geek Squad service so I'm not sure what to expect

I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

I almost always throw on a warranty because you just never know when it'll save you money in the long run.

Never bought a warranty before on anything because I never had issues with products. Always checked out items before I bought and took care of them. However this purchase was big one for me so since I saved $100 of the item I used that to get the 2 year full warranty,. So i hope it was worth it.

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

Great to know that for 5yrs I have nothing to worry about.

Havent neede to use it yet but have used their services in the past for other products

Love the geek squad warranty! They cover anything even if it was your mistake

I always hate spending money for limited product protection. However, the new Geek Squad Protection plan seemed too good to pass up. Knowing I have a few out of warranty computers in need of some tech savvy TLC, I know I'll get plenty of value out of this protection plan.

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

The agents connected my TV and all my other electronics.

Is great to have piece of mind if something goes wrong.

Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

I always get the protection plan. It has saved me twice! No hassles!

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.