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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 25,436 reviews
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great but Covers almost all Great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the Geek Squad Protection Plan - as my best insurance on my new iMac desktop computer. Trustworthy guidance and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. We didn't get them to mount the TV just wanted extra warranty on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a life saver for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen with teenagers i always put geek squad protection on everything i buy from bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service for a decent price i just wish they added one more year to the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV, I didn't need the 4K or smart TV.. I honestly just needed something to get me by and as a college student it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and performed the serves neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the job done. Came on time and finished promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant live with out this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this is by far the best, children are 10 and 7 so this is a great option, they will fix it and have it back in a nice time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the Geek Squad extended coverage when I purchase electronics or appliances from Best Buys. Great deal and a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan as a protection against future issues encountered with my previous TV (not purchased from Best Buy). Good price, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I'm glad I got this plan though I haven't had to use it. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend