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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 30,793 reviews
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad has always been my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me in all the years I have had protection plans with them and I have had several.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go wrong with this guys.. the best insurence for items ferom best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Necessary for any OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must for any OLED purchase. The ease of mind knowing it’ll cover burn in is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase everything I can from Best Buy due to there warranty and geek protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the Geek Squad extended coverage when I purchase electronics or appliances from Best Buys. Great deal and a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy something because my kids break everything and they will fix it are replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase GSP for my expensive devices. The only reason I was able to get my new TV that this plan goes with is because I had it on my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection incase your device malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Feel Squad for my purchase so I'm not sure if I will be happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful and always willing to do anything they can to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan as a protection against future issues encountered with my previous TV (not purchased from Best Buy). Good price, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used protection plans in the past. Really made thongs easy when i actually had to replace a part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr warranty is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 58 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Samsung tv because my wife said we don’t if something might happen to it.

    I would recommend this to a friend