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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30797 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,797 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. They go above and beyond to help their customers. I have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the cost provides assurance for any premature product issue that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so kind and did a very good job with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the issue and got me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the reason to have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing they knew exactly what was needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have on your side after a purchase of electronics or TV. A must buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly service and easy to install with word per word instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use the Geek Squad. I'm glad to have had the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plans offered. different options to choose from with no issues so far on protection plans previously bought at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast customer service and fast returns and exchanges when product has not been up to specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing what they offer as warranty and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven't actually needed to use it but I'm glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for electronics these days. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sound bar in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They have taken care of any issue. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty recommended the r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty recommended the replace it if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this service of the geek quad looking for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. We didn't get them to mount the TV just wanted extra warranty on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend