Customer Ratings & Reviews

The Geeks have my vote. They are dependable and informative.

When making a purchase, whether it's large or small, it's usually worth buying a protection plan.

I'm excited to again have the great protection on our new TV for two years through the Geek Squad.

As I get older I realize that with everything you buy make sure there is a warr6

nice courteous always willing to help with any problem

always have an answer for you no matter what the issue

Buying a 5 year warranty for a TV is a must in my opinion.

Bought warranty for my item, hopefully will not have to use it

The agents just arrived and put my TV inside my apartment.

Great service, you need it, protect your products and forget about paying more and looking who can repair them

Would Never purchase items without this protection

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Works awesome, my son loves it worth every penny.

Works awesome, my son loves it worth every penny.

Gsp has really helped me out in the past to make sure any product I purchase at best buy is protected.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Must get support for any high dollar item to cover yourself. We do 2 years a lot

Affordable. I know geek squad is very reliable I always go to them with my electronics.

With the cost and complexity of electronics it was an easy decision to take the coverage

Always I’m happy to have the protection plan because you don’t wanna deal with Factory.