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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 25,352 reviews
  • Rated 3 out of 5 stars

    Geek squad policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but a bit pricey. Wish the price was a bit cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with technical issues. Easy to get the help you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use so no real review. so maybe price should go down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV protection plan for a peace of mind. I have not use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost my money with Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek squad protection for my brand new tv, before two months the tv HDMI port wasn't working I returned de TV to best buy Geek Squad after two weeks they said the problem was with the circuit board and they will give me a store credit, with the credit I bought another tv, but they didn't gave me the credit which I paid for the 2-Year Standard Geek Squad Protection, they should transfer the squad protection to the other tv, my tv was less then two months old still on manufacture warranty. That wasn't fair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service enough to make it worth the purchase price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    COMFORTING TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM UNABLE TO RATE PRODUCT SINCE I HAVE NOT HAD TO USE IT. HOPEFULLY I WILL NOT HAVE ANY USE FOR IT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully I don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that it’s a good purchase. Hopefully I will never have to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know that I had this service, even so I am very familiar with my computer didn’t need any way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not so good protection plan for tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Geek Squad a month each time to ship out my tv to get fixed and ship it back. The in-store replacement doesn't start until your tv messes up 4 times then they switch it out in store. Not convenient when you have young children without a tv to watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Squad will take care of me and my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my Geek Squad warranty so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a while but know much about it one .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use it yet I forgot we even had it so I am glad I got this e-mail

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good havent tried to use them yet but will keep you posted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't get these but with kids its a must to insure against it falling over

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only usefull for defective products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat knocked off my tv and when i went to claim the protection plan they told me impact damage wasnt covered what is the point in a protection plan if its only good if the tv messes up i bought the protection plan for damage to the tv like a kid accidentally running into the stand or ect. not for bestbuy to possibly send me a bad product then it become useless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something with warr then it suppose to be covered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a tv and it's warranty 1 year ago. Was so happy with the service we recieved until today. Bought the warranty that covered accidental on the tv, or so we thought. The warranty they sold us was not the right fit for us even though we were told differently. VERY disappointed with best buy. The only reason we spend so much money at best buy is because they had awesome warranties...no more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review this as I have not needed it but I always purchase extended warranties on all my electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Havent had a need for them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them so I guess it is proof of their products quality

    I would recommend this to a friend