Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25352 reviews
(25,352 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Geek squad policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but a bit pricey. Wish the price was a bit cheaper
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with technical issues. Easy to get the help you need.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not had to use so no real review. so maybe price should go down.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV protection plan for a peace of mind. I have not use it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Lost my money with Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Geek squad protection for my brand new tv, before two months the tv HDMI port wasn't working I returned de TV to best buy Geek Squad after two weeks they said the problem was with the circuit board and they will give me a store credit, with the credit I bought another tv, but they didn't gave me the credit which I paid for the 2-Year Standard Geek Squad Protection, they should transfer the squad protection to the other tv, my tv was less then two months old still on manufacture warranty. That wasn't fair.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the service enough to make it worth the purchase price.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
COMFORTING TO HAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM UNABLE TO RATE PRODUCT SINCE I HAVE NOT HAD TO USE IT. HOPEFULLY I WILL NOT HAVE ANY USE FOR IT!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hopefully I don’t have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that it’s a good purchase. Hopefully I will never have to use it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know that I had this service, even so I am very familiar with my computer didn’t need any way
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
not so good protection plan for tv's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took Geek Squad a month each time to ship out my tv to get fixed and ship it back. The in-store replacement doesn't start until your tv messes up 4 times then they switch it out in store. Not convenient when you have young children without a tv to watch.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
The Geek Squad will take care of me and my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use my Geek Squad warranty so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I installed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for a while but know much about it one .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
did not use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not use it yet I forgot we even had it so I am glad I got this e-mail
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good havent tried to use them yet but will keep you posted
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually don't get these but with kids its a must to insure against it falling over
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Only usefull for defective products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cat knocked off my tv and when i went to claim the protection plan they told me impact damage wasnt covered what is the point in a protection plan if its only good if the tv messes up i bought the protection plan for damage to the tv like a kid accidentally running into the stand or ect. not for bestbuy to possibly send me a bad product then it become useless
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy something with warr then it suppose to be covered
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a tv and it's warranty 1 year ago. Was so happy with the service we recieved until today. Bought the warranty that covered accidental on the tv, or so we thought. The warranty they sold us was not the right fit for us even though we were told differently. VERY disappointed with best buy. The only reason we spend so much money at best buy is because they had awesome warranties...no more.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review this as I have not needed it but I always purchase extended warranties on all my electronics
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Havent had a need for them yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use them so I guess it is proof of their products quality
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
