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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30868 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1184 Showing 23,661-23,680 of 30,868 reviews
  • Rated 5 out of 5 stars

    For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not to use them . But I'm glad I have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this just to have peace at mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item so that I can go back to Best Buy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my tv mount and tv and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protective measure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective measure. Hope I never ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without it. I have used in the past no trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a tv go out I always purchased the geek squad insurance. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been a great value. When we have needed it, the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the protection the geek squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the advice on getting the 5 yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the geek squad. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help solve any problem or question I had while setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your gadgets. I love it. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our son in college. He really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad 5 year protection plan. The Geek Squad is always helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geeeek Squuuaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use it as of yet . Thank good . But would much rather have it and not need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchasing the protection plans when I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but it's good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but it's good to have just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must to purchase for me with best buy for electronics assistance. Great service and plan

    I would recommend this to a friend