Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25370 reviews
(25,370 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually have not had to use to this yet so I can’t say
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
WHAT A CON JOB!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would NOT RECOMMEND THE GEEK SQUAD FOR ANYTHING OTHER THAN TO WASTE YOUR TIME.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share your thoughts with us. I'm sorry to hear that you didn't have a great experience. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Missing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me they will order a missing leg stand for my TV and is been a while and i have my TV standing on a brick.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This should say it is just an extended warranty. I should have purchased square trade warranty instead to save money.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Have but haven’t needed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this service as it would be expensive to repair/replace the equipment when it could be for free
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Stepek – I hope that the peace of mind that comes with our Geek Squad Protection plan has made you feel better about your purchase. If you ever need to get your product service, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) and we’ll let you know how best to get help.
Rated 1 out of 5 stars
2 year Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not idea--I didn't use their services and haven't needed to do to date!!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
It's not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money could have done without it but hey it is what it is
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Room – I’m sorry that your Geek Squad Protection Plan didn’t work out quite as expected. If you no longer need it and it is still active, please visit your local store or call us at (800) GEEKSQUAD or (800) 433-5778 to see if we can get you a pro-rated refund.
Rated 1 out of 5 stars
No working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They promise you heaven and earth, and when you make a claim, you give yourself a thousand excuses to not help you.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hand your phone in and then they give you a loaner
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think the geek squad protection is worth it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to use service plan.,...................
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t know we had this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually had no idea we had this, never used it…yeah
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan of buying insurance on new electronic products. I think manufacturer warranty is enough for me
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty covers nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly pointless don’t wasted your money. Warranty covers nothing
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV I purchased with this protection was defective.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
a waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless since the player is defective! I shouldn't have bothered.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geekservices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet but glad to have the options available to use.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I did really need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did get any problems with my laptop for now so I just pay for no thing
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Geek Squad several times for different products and it just isn't worth the extra cost.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never have had to use. Probably should not have bought with my purchase.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friend