Customer Ratings & Reviews

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

I love my fire TV!! The best decision i have made.

Always best to have geek squad for every purchase you buy

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!

Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!

Provides good service. Definitely helped me out when I was confused about my TV.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Geek Squad fantastic Service company with quick complaint response.

The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

setting up my new television and mount purchase along with my install appt. at my home for my telelvision was easy with the help of the Best Buy Customer Service Representative Margie.

When I purchased an expensive TV I ended up purchasing this as well I’m so happy I did not have any problems with the TV and when I ended up going to sell it I almost got all my money back this is one of the things that she definitely need to have just in case

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

When I purchased a TV through Best buy I was given a geek squad protection discount of $100 so I took advantage of it and have been using it the whole time. I've had surveillance cameras put up, home speakers installed and ethernet cable ran with this service this is an awesome deal.

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.