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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 30,331 reviews
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HELP OUT TO SET UP MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for 2 years of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, brand very good quality, all very good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very respectful and responsive and get the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the little cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust the geek squad! They are lifesavers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered our TV in timely manner good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Easy replacements good service and customer care team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

    I would recommend this to a friend