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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 30,807 reviews
  • Rated 5 out of 5 stars

    Great Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best option of precaution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Home Depot by a bunch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv being Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony TV for 23 month and started going out. So glad I had the Geek Squad coverage. TV is being replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked From The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is a great way to ensure safety any and all purchases. We all know accidents can happen so why not be prepared when they do, well in you're in luck friend geek squads got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really friendly and helpful, love their costumer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a a good idea to have some extra security in case life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great long-term investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad protection before and never has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend