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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 30,334 reviews
  • Rated 5 out of 5 stars

    I trust Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. A great value. Great service from the Geek Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is probably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch samsung is doing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and I will refer anyone to Best Buy for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient service mounting my 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year plan was priced at a good rate. I feel this was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the both the installer. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!! LOVE IT!!! PROTECT IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could sing a song about getting a protection plan, thats exactly what I'd do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional setup ! On time for scheduled appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use the warranty but it was worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection will be something I get on all my expensive purchases super easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's no reason not to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount just yet. My concern is the paneling and not drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend