Customer Ratings & Reviews

My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

I had to wait on hold fr a few minutes but everything went well

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

Best warrenty for oled tv ever. Manufacturers dont cover butn in but geek squad does

The agents did a great job loading my TV into my car correctly.

Love me some Geek squad- always helpful, knowledgeable

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

Quality product and still working great. Bestbuy home delivery team awesome

Haven't used it yet, but reassuring that if the television breaks or anything happens to it, Geek Squad will take care of it. Main reason i purchased it was the reassurance and safety.

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure