Customer Ratings & Reviews

Best service in town! Extremely helpful with everything!

Love having this! Helps whenever anything brakes or gets damaged.

Great plan for an item that might need it and not expensive at all

I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

Good is necessary to protect your products en the future

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

Always good to get this if you buy something expensive.

Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

I love having the peace of mind of knowing if my new TV fails, it's covered.

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

Geek Squad is very helpful and warranties are good.

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.