Customer Ratings & Reviews

My third Geek Squad Protection Plan and I always purchase when buying large ticket items. Peace of mind in knowing that I can count on Geek Squad for issues and repairs.

Great laptop. Love the slimness of it and has a great picture quality.

I purchased a 5 year warranty and the geek squad were top notch

Always helpful with all products when needed.......

Glad that I purchased this not only for security if something were to happen in 5 years bit to also be future proof with the newest technology is something happens.

A warranty is piece of mind if it messes up it will be fixed if it’s an expensive electronic buying a warranty will keep you from having to buy another tv if it goes out

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

Geek squad the best! Just can’t go wrong with them!

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

Just purchased. Have not used the services yet so I can't say anything at this time. I've heard go reviews. Keeping my fingers crossed.

Have had this before and it's well worth the price.

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Haven't needed to use on this but I've used them before and was very satisfied cause they upgraded my television as it was no longer available

I feel great I’m covered for 2 years with any tech product in my home! Geek squad has always been very helpful.

Good service nice people when you call easy going people

Good warranty! Beats what other insurance companies offer!