Customer Ratings & Reviews

Great TV! Light weight and color resolution is amazing

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Haven’t had to use it, but glad I have it just incase.

I always get the geek squad protection. Thank You

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Best Buy still has the policies around. Go get you one! It will be worth it.

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Geek squad protect is good to have. It covers your purchase entirely.

Got the coverage that I needed for a reasonable price.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!