Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 30,412 reviews
  • Rated 5 out of 5 stars

    SuperWoman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely buy again great product will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap so i bought it! Haven't had to actually use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad necessary?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any problems yet to call them. No problems mean it’s doing good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I used geek squad before and they are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying a big package and who doesn't like a seceding set of eyes and help reinstalling stuff on the hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Haven’t had any issues yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like money in the bank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplest solution to any potential problems with my electronics or devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and courteous, Geek Squad is always on point !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience! Great TV got the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer and Protection for TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Extended Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of MInd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop at Best Buy is the protection plans. I have never had any problems with a return and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

    I would recommend this to a friend