Customer Ratings & Reviews

Fantastic T.V., Fantastic Open Box Price. We love it.

This system is awesome. You can hear whatever you are watching as if you were in the movies. So you need to protect it well.

Worth every penny! The Geek Squad in home service personnel are skilled with the latest tech so it helps for folks who aren't so skilled!

It's great because you are covered for anything that happens to your purchase

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

One of the best things you can buy for an expensive gadget. Is the insurance all you have to do is call and they will help

Bought this for protection of my 70 inch tv this will give me assurance that I have nothing to worry about should my tv runs into an issue

Didn’t require their services, but it’s good to have the protection plan, even though I don’t foresee any mishaps with the item purchased.

I have not gotten a chance to use this yet but expect great results, If it is backed by BB then I support it

The tv is working fine and the condition is also good

I recommend geek insurance, because after 15 days no guarantee for you product.Perfect opción I choose after use for 14 days my TV. But I love and go to best buy to put insurance to protect my investment

well this is something that you need because if the tv goes bad this will get everything fix dont forget

Super happy I purchased this protection. The Geek squad is always on point. Hopefully I won't have to use it, but gives me peace of mind.

We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

A Beat Buy Geek Squad protection is a great way to protect your purchase.

Great picture on the tv. Bought it open box and have been having internet connection with the tv itself.

With 2 years of my life feeling safe and worry free

I really believe this model Samsung is a lemon I’m tired of people telling me it’s the Internet when every other TV in my house works fine

Amazing TV!!! Has an amazing picture and is also a fantastic TV for Gaming as well.

I haven't had to use this service, so it is kind of hard to review. But, for peace of mind, it is good.