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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 30,417 reviews
  • Rated 5 out of 5 stars

    Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for at a very affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it!!! Would definitely recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are worthwhile, have been satisfied with them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say as I haven’t needed to use it yet but the peace of mind that comes with having this warranty is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent service for installing your brand new TV, A++. I highly recommend them for installation services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toddler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 year old kid who is always throwing stuff around so I definitely need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to your service and recommend to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. I have used this Geek Squad Protection plan twice now. It fixed a TV once then replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an add on for my dads new 65" Samsung Television. You cant go wrong with Geek Squad in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBN1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the Geek Squad to come out for this product but I have used them before and I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They fixed my Laptop and it had many problems. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once and they were able to help me through the phone. I know they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR EIGHTY DOLLARS FOR FIVE YEARS, HOW CAN YOU GO WRONG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend