Customer Ratings & Reviews

This service package offers you worry free warranty!

The men at store steered me in the right direction

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

good overall i havent use it yet and hopefully i will never have to use it i hope the product is well made

I have never had a problem with the Best Buy team in fact that is why I always buy my TVs from them

Excellent service. … … ..

My parents love this tv! Easy to set up and great picture!

Never had any issues with best buy when purchasing the warranty. Always very helpful and have had my tv returned with no hassle. A must have when purchasing any electronics.

great for all purchased will recommend i will always get a

I am so happy that I bought this it makes me so it is that all my accessories and computers are covered

They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

Got to have geek squad warrenty for any major purchase if you want to protect your purchase best buy warranty cant be beat

not sure how to rate something I haven't had to use.but I guess 5 years is nice, it's still way overpriced

I can not recommend Geek Squad enough. So many electronic devices fail and geek squad is always helpful.

Seems like a fairly decent value on a higher end TV which is what I purchased.

Best Buy truly has the best TV warranty. Especially so if you're purchasing an OLED, as they cover burn-in, while others do not.

A great service to have. If you’re going to spend “real” money on something you might as well make sure that you’re covered.

Very easy to replace tv within 2 year protection time. Just miscommunication on install of replacement

This was a worthwhile purchase for a 5 year protection plan, especially since the last TV we bought in this price range died after 1 year (just after the factory warranty expired).

I always buy the protection plans for bigger ticket items. I had a TV go out on me, and I was given a store credit to use towards the purchase of a brand new one.... 3 years later!