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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 30,451 reviews
  • Rated 5 out of 5 stars

    There no matter what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact if anything goes wrong or breaks the geek squad is there to help me anf make sure its fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the money. I imagine they will just give you credit for your purchase so you can get another unit. Forget about support or repair (from Best Buy? haha!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for my electronics. It is good to have and it gives a peace a mind to know if anything went wrong, geek squad will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a hold of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be worth it. Hopefully when/if u need the service, it will be a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection I have on my products. If anything goes wrong I take it in they check it out and I got a new one. Great to have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven’t had to use the squad. But I always buy, just in case something would happen and I would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it is nice to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad protection but have not had to use it. I am extremely glad to know that if i ever have issues I can contact the Geeks for assistance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy protection plan because they take care of u and always treat u right!!! With no problem or headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that make me feel safe about my purchase. I know if anything happens Best Buy will take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty as this purchase was pricey and do not want to pay for a new one if this one develops an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for our LG CX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra coverage for our LG CX. Best Buy warrantee is the ONLY warrantee that covers burn-in on oleds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If they can't fix it - you get your entire $ back in a gift card. Worth worth worth & safe feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a problem with this service make sure you get that coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Have not had to use yet for the item I bought however, I have used their services before with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind for buying the warranty. Nice doing business with Gee Squard

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great feature to have on any electronic device they come out to your house and try to fix your problem of they can't then they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this is a great service plan that Best Buy offers. It guarantees that the TV will work and will fix it if there becomes internal damage. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I most definitely recommend this protection if anything happen they’ll solve your problem or replace the item

    I would recommend this to a friend