Customer Ratings & Reviews

Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

Best buy geek squad should be purchased with all major items.we have used them ,they are better than Great.all the service techs really knowledgeable

I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

So far we haven’t had to use it, but the contract sounds really good. If anything was to happen to my product it would most likely be covered

Hope this warranty come in handle when the time is right.

I absolutely love geek squad there amazing people and they come to ur house to fix any issue

So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

I had great experience with the protection. I will always recommend this to Family and friends.

My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

Great protection on tv easy if use and the customer service is definitely outstanding with best buy

Have not had to use it yet so I do not know from actual experience

Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

I really can’t rate them for this product seeing as how I haven’t really utilize the geek squad service for this purchase. However I have had dealings with the geek squad with other purchases so I rated them a 4

If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

Got it just in case due to me having baies around ,one nevers knows.

Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

Best Buy extended coverage is a must for your TV. If you don't get it, your investment is not protected. What are you doing, man?! BUY IT.