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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 30,471 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this in case our TV had issues. Especially if we have a surge problem. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy store nearby to us and qualified Techs, I not worried for 5 years now about this TV warranty, instead of going for Samsung Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad gives Superior Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST Money I've ever spent... They came on time, very professional, polite and Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff would recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty covered my needs of glass replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives us a piece of mind for protection and no unexpected out of pocket cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have since these OLED's aren't cheap and gives you additional year or 2 of worry free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the bestbuy service package. Its the only retailer I would buy it from, always hassle free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good old geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old geek squad protection! Mostly am pleased with the support at best buy locations. Of course, it can vary from store to store, like any business. No support network is perfect, but it is nice to have this to backup your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection for items bought at Best Buy... boys can be hard on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect this was helpful it got me a new tv everybody was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that if something goes wrong, that the tv is covered for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my new Samsung tv. It’s worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use protection plan yet, but we ALWAYS purchase it. It has helped more times than I can count

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with questions and they were happy to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t let me down yet, hopefully this service will not be needed... but its good to have a security blanket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of knowing your are covered for repairs. Used the Geek Squad protection in pass purchases . Never sorry for the money it cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the saving$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with the Geek Squad and their convenience and quality of expedient professional work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to know best buy stands with us with the products they sell.

    I would recommend this to a friend