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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 30,472 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my item processed.Great customer services and availability of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended and worth the price especially anything goes wrong as that it will be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thoise things I hope I never have to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan before on a different product. Really easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase i always make sure the Geek squad installed and add Geek Squad warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to get geek squad coverage on any Best buy purchase they always honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again always wise to buy 5 year Geed Squad Protection! Don't make the mistake and not get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get and it’s one of those things that it’s better to have it and not need it then need it and not have it. Always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent performed a extraordinary service in all o asked for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apparently confused on what this actually covered but the great staff at Best Buy replaced my tv with no problems! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what you get. This cover’s product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound and vibtant colors. the picture is very clean and high def. You can also access tons of media outlets which is awesome. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchased geek squad protection for my all gadget and electronics for a peace of mind

    I would recommend this to a friend