Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30478 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 30,478 reviews
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the squad quite yet had before and and awesome to have For any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having piece of mind when buying from best biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service is the best service! Always there when we need them and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. Definitely worth it. Buy the five year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t need it but if I do it will be a blessing to have. Fair price and paper free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, they never question you and eather fix or money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooooo convenient. I got this for my dad because he doesn’t have good luck with appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I normally buy the warranty if its not expensive and i really loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need protection on any electronic device especially geek squad these guys know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount TV for my daughter (a gift). Was professional and courteous. Installed Quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet! Hope to not have to. Possibly on something else in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75 TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my wall mounts and connected my TV with all devices. Great job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE IT AT THIS TIME, BUT SURE IT WILL COME IN HANDY IF NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best store!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to seeing the “DEAL OF THE DAY”!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go to anyone else for tech support. My St Joseph, Mo. Greek Squad Agent Andy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and very convenient. The Geek Squad was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEK SQUAD.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE WORKING WITH THE GEEK SQAD. THEY ARE ALWAY VERY KNOWLEDGEABLE AND WORK WITH YOU TILL PROBLEM IS SOLVED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Came with a purchase which I don’t remember

    I would recommend this to a friend