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Customer reviews

Rating 4.7 out of 5 stars with 30530 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 30,530 reviews
  • Rated 5 out of 5 stars

    Installation by contractorIntegrity. Awesome team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am *75 Geek squad has never let us down. They always provide the guidance or time i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy insurance is the best in the west

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever going to buy a tv, dont ever question the benefits of having extra insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of issues glad we got the protection plan with the tv for added comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, helped me with my questions, and offered alternative solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 - Year Standard Geek Squad Protection... because you might not be able to fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have if need haven't had to use them so far if do heard they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for any device you purchase. Can't beat the extra security for you products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it do to malfunction an they came right out replaced the part an it good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great! They help out with anything you need and great protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always available and are very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything with such care and consideration thank you guys so much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must warranty for any tv buyers! Quick exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all of my products. I absolutely love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and I liked it , also the service is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect your investment. I get this all the time and best buy never fails on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for expensive products since one never knows

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Greg. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always do a wonderful job whether it is advice or install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t take an extended warrantee, but in this case the price was low enough to justify the added insurance. I have not needed to hse it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good plan and the price was on point. It's always nice to have extra coverage and Geek Squad to "have your back" when you need them.

    I would recommend this to a friend