Customer Ratings & Reviews

I have not used this policy yet, but it covers everything that could possibly happen. It's really a no brainer, and the cost is right.

Worth every penny. Great assistance and professionalism.

This will help prevent unnecessary intrusion into the laptop and prevent viruses as well.

Need to have the tv protected because what are you going to do when it stops working lol.

I recommend the Best Buy service all day everyday. You have some of the techs in business

thanks for the help its a great plan for all ages and they do good job

Hoping i won't need to use this, but I feel better knowing I'm protected

Great product. I rarely give reviews but I absolutely love this item.

Worth it!! My tv went out and this helped me get a brand new tv at a low cost

LOVE KNOWING WE ARE COVERED FOR UNFORESEEN REPAIRS MY BEST BUY INSTALL TEAM TIM EWERS AND ANDY G WERE THE BEST - WE LOVE THOSE GUYS THANK YOU

The service plan gives me peace of mind in case my tv stops working.

Best Buy's service plans are highly recommended. They have always taken care of me whenever I had to use the plan to have an item serviced.

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

I have used this service with other products and will always purchase it for insurance and in case of replacement of defective products.

Haven’t had to use it yet, but hoping when I do need to, I won’t be disappointed.

Feel relieved in case anything happened to my purchase. My protection is worth the money.

I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

What can I say? I don’t normally buy extended plans or warranties but with major electronics it’s great to have the security.

It's better to have it and not need it than needed and not have it.

I think this was a good idea because i need to protect my purchase.