Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30533 reviews
(30,533 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth purchasing geek squad service. They are are quick to respond to any issue.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are always there for any troubleshooting or helping to fix a problem
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I haven't used you guys, but I have a friend that has. I was so glad that I got this. Thanks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love to plan we always get Best Buys playing for the family
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Greek squad rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but it is good to know it is there, especially with a Sony TV.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy costumer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it but it was there just in case we had too
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service yet but glad it’s there when I need it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Low price for protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
terrible customer service and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good reassurance. Have not needed it but thankful I got it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 year Greek Squad Protection is good to have for a piece mind know it can gets fix without cost
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase Geek Squad protection for all of my electronics. I recently used it for a tv. It was easy to use and they replaced my tv.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this because a friend of mine didn't and cost him in the long run when manufacturers couldn't help out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much too say but what a great buy. Will always continue to shop here.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was a great help installing the tv and adjusting it to right location
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for protecting your tv cus spending a lot of money for a tv needs a protection plan
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad PP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always happy to purchase the protection plan in the event that something were to go wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the protection of geek squad. Just knowing that if anything happens to the product that I bought then they will fix it or replace it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was especially easy, just walk through on remote compatibility with cable was worth the price. Plus two more years of help.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
knowledgable and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the perfect addition to any electronics purchase. don’t buy anything without it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
