Customer Ratings & Reviews

It will give you a worry free life. Everyone must avail a protection to there gadgets I must say.

I need to replace a TV that I brought. Having Geek Squad will be able to help me to provide free delivery for the TV that I replaced.

We feel like it’s the very best. We will use it again in the future.

What an amazing investment. I recommend everyone get the extended warranty

Makes you feel at ease about your purchase should anything go wrong

I recommend this service for any electronic item that is generally more expensive than you can afford to replace if it breaks.

I was very pleased with Best Buy for saying I could add my 2yr warranty on my tv 15 days after I purchased it. Thank you.

These guys are great, they do it all and make sure you are happy and understand it also.

Love my tv. Good picture, good sound & easy to install. I’d recommend this to everyone.

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

I have the protection of knowing my product will be repaired or replaced if it breaks down.

Bought my big screen open box so getting a good warranty was a no brainer. Just get it!

great tv but it was delivered to the wrong address thankfully it was delivered to one of our rental properties that my daughter has rented

Got the service but haven't had to used it yet. Good to know the help is there when needed.

Haven’t needed the geek squad yet for anything……..

Warranty - Wouldn't purchase a TV without it. Worth every penny

Good service ! We renew our subscription. We recommend in simple services.

Gotta use protection you don’t wanna be unprotected

only had to use them 1 time and all these years but well worth the purchase

Geek squad was awesome, they came to check our old tv, was under warentee and had to replace it, they were quick and friendly