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Customer reviews

Rating 4.7 out of 5 stars with 30576 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 30,576 reviews
  • Rated 5 out of 5 stars

    Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing the techs are there for me when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, you feel safe with this coverage on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very pleased with purchase, good high quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy to get any assistance. Would add this to any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal out there for peas of mind and hassle free claims reporting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very heloful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are always there to help you with any issues that you might have. Very fruendky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth it and if you have to. Think. About then you know you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to know if anything happens to my item its covered no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Geek Squad service and feel comfortable knowing they will help solve problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have a very good protection plan much appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I RECOMMEND GET GEEK SQUAD JUST IN CASE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good pitcure, smart cast moves a little slow other wise good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU CAN CALL THEM AT ANYTIME THEY WILL ALWAYS HAVE THE ANSWER TO THE PROBLEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is highly recommended. They always take care of you and it’s defintely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They keep me protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty for a solid price. No complaints here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Get the insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a TV or any electronic buy the protection plan! If anything happens geek squad is so helpful & quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the service in case anything comes up. Always a piece of mind to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program for Anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new (for me) offering and a welcome solution for me. It seems I always need help with something!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to return two tv products they were quick to diagnose the issue and replace because it was a manufacturer issue

    I would recommend this to a friend