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Customer reviews

Rating 4.7 out of 5 stars with 30577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 30,577 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to return two tv products they were quick to diagnose the issue and replace because it was a manufacturer issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I needed to purchase this after just purchasing a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to review a protection plan as we have not yet used it. But I thought it ws a good idea to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use for this product but have used services in the past. Services are erratic due to COVID guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right agent very worth the extra $$$ to get on your higher priced Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and professional. Got everything up and running quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty is always a great idea, home service instead of try to take it in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too costly for what’s covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase this plan, because it doesn’t cover any type of physical damage. With a TV that costs this much, you want a protection plan that covers more than just the internals of the TV, especially for that price. I live the TV, but feeling a little buyers remorse about the protection plan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Parts replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When replacement parts are needed that are included in the protection plan. You must order yourself and send them all necessary information to receive a reimbursement. Very convoluted process for a simple fix. Needs optimizing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GS service,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the GS outstanding service in case we have any technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hamilton Beach coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my product is covered for whatever mishap may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Protection Plan from geek squad is always a good choice, I have gotten them on all my electronics I have gotten from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. I always add the geek squad protection to my big purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service I highly recommend getting having your electronics protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the protection plan yet but for the price you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad service. I'm literally writing this review for points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad worked very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theagents were very nice they did their job very quickly I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SexyMexi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Large purchases need protection. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty so if the TV breaks or goes out. Its a safe thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services is very helpful and fast for any problem

    I would recommend this to a friend