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Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 987 Showing 19,721-19,740 of 30,579 reviews
  • Rated 5 out of 5 stars

    Wall Mounted TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All TVs were wall mounted by Best Buy and are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great protection plan . Best coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Gwen Squad , again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to save the day !!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Geek Squad protection and 5 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask and Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent always available to answer our calls. Most issues can be handled over the phone. Very knowledgeable and customer friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great help and work with customers in timely manner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Parts replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When replacement parts are needed that are included in the protection plan. You must order yourself and send them all necessary information to receive a reimbursement. Very convoluted process for a simple fix. Needs optimizing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has great customer service and this service adds to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year stand Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection through Geek Squad is both affordable and Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this service before and when I had a problem, they really worked with me to correct the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. I get it on all my Best Buy products. They really back what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Always there when I need them. Better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I would recommend again and again. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I would recommend again and again. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I would recommend again and again. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all your devices. Pays for itself by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it already! My Tv was broken when I got home returned with no hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven’t used needed to use it, but based on the agreement I feel that the Geek Squad will be there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g r e a t p r o d u c t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    g r e a t p r o d u c t g r e a t p r o d u c t g r e a t p r o d u c t

    I would recommend this to a friend