Customer Ratings & Reviews

The store plan adds good coverage to the warranty.

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

Service as described. Allow for returns and fixes to damage

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Outstanding service contract. The price was right and the coverage is great. It gives me peace of mind to know that my electronics are covered by a great contract. One might take a chance and go without the contract, but, i'd rather be safe than sorry.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

I’ll give you five stars reading very good awesome

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

We purchased the max warranty and the price was great

The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

Hopefully I won’t have to use this it’s like buying insurance