Customer Ratings & Reviews

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

Geek squad offers good service if you need protection and security for an electrical device its a must have

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

Gotta have protection when buying these to be around childrens of the corns (multiple kids at home) reasonably priced I guess haven’t had the chance to use it yet and I hope I don’t use it but it does give peace of mind.

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

Always great to have protection on your devices. I always get coverage on my electronics

The warranty is definitely worth it. Make you feel secure on purchase

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.