Customer Ratings & Reviews

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

I haven't needed service therefore that is why I'm giving a 5 star

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

The geek squad warranty is is great. But I am ok with never using it.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

Great tv good picture really pleased will definitely be back great place to buy from

I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)