Customer Ratings & Reviews

Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

The bar is everything and more. It sounds great when you play movies and it really gives you that theater sound!!!!!!!!!!

The store's service is very professional and fast.

I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

Good value for the money. I rarely use these warranty products but what if I had to? Better to buy the service contract than not to have it.

Geek squad has always helped me with any questions

Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

Haven't had to use yet. That's a plus. But I am happy to be protected.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

I am glad to have purchased this because it helps me to reassure myself that my item will be okay for the years it covers.

We purchased this as insurance against any future problems. It certainly gives us peace of mind.

Trust the geek squad! If anything ever were to go wrong with my product I wouldn’t have anything to worry about because I always purchased the geek squad protection.

Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

I’m very excited to see how the protection plan goes.

Bought in case needed, so far haven’t needed to use it.

Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

I purchased a Samsung Q80T television and decided that this was a good idea. Hopefully I never have to use it…..

Very good service to have good tech service at your call