Customer Ratings & Reviews

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

Best customer service. Everyone was so helpful and nice. 5 star

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

Always a good idea to get when you are purchasing open box items or electronics for kids.

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

I love the Geek squad. They are honest and let you know if they cannot fix your product.

It was really easy to install. They emailed me the warranty.

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Awsome a must have for kids! Since there so careless about there belongings at a yound age